On September 18, 2023, Alibaba Cloud held a grand customer appreciation dinner, which invited Alibaba Cloud partners and 300+ Indonesian local leading brands to express their gratitude to customers and partners, and also provided a platform for the enterprises participating in the dinner to exchange and cooperate with each other. As one of Alibaba Cloud’s long-term strategic partners, Techsun was honored to be invited to attend the Alibaba Cloud Customer Appreciation dinner.
Alibaba Cloud’s senior management team shared their vision and commitment to the Indonesian market at the dinner. They emphasized the importance of digital transformation, introducingAlibaba Cloud’s AI technology solutions, product updates and marketing support initiatives to the enterprises present. At the same time, they also thanked their partners and customers for their support, seeing partners such as Techsun as a key force in driving the digital development of Indonesian brands.
At the event, Luci, Commercial Director of Techsun, shared the latest technology trends and solutions as a guest speaker, and presented our product Social to the Indonesian brands on SoicalHub.AI demonstrates how the use of large language models can reshape and improve traditional MarTech.
At present, many brands are actively exploring how to better use AI and data-driven approaches to enhance customer experience, increase sales, and enhance competitiveness. Therefore, the Indonesian retail brands at the dinner party showed high attention to Techsun’s new product, SocialHub.AI. Based on the high usage rate of WhatsApp in the Indonesian market, the booth highlighted 4 features of the product’s intelligent shopping guide function:
- out-of-box: The product provides rich standardized apis, which can decoupage business process reengineering and application development, increase system stability, improve research and development efficiency, and greatly reduce system operation and maintenance costs.
- 24 hours /7 days of intelligent shopping guide service: Help brands save manual operation costs, shorten response times, but also improve dialogue efficiency and customer satisfaction.
- Increase order rate: Maximize the effectiveness of automated information with personalized product recommendations. Maximize the potential of lead generation marketing activities to drive significant sales growth.
- Customer Loyalty Management: Provide personalized and targeted product promotions to the right customers through WhatsApp chat to increase repeat orders, cross-sell opportunities, and increase customer loyalty.
In addition, the product has passed international data security certification, supporting multi-language, multi-currency, multi-time zone, multi-country, to meet the needs of global operations of enterprises. While reducing the daily burden of many marketers, achieve an exponential increase in the interactive richness of consumer journey content, so as to achieve true thousands of faces.
For Techsun, the Alibaba Cloud Customer Appreciation Dinner is not only an occasion to express true feelings, but also an important platform to show cooperation potential and discuss digital transformation strategies. In this era full of digital transformation opportunities, Techsun will continue to deepen the cooperation with Alibaba Cloud to jointly promote the digital transformation future of Indonesian brands by providing more innovative and personalized technology solutions!
