SocialHub.AI · 29. Okt. 2026 · 2:18

ChatGPT for CRM Marketing: Ask Your Customer Data (Read-Only)

2:18

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It's Monday morning, and a CRM marketing lead has one question before her team meeting: where should we focus this week? Consumer World Model (CWM) is now available in ChatGPT, so she can ask it right there, in plain language. This 2-minute tour follows one marketer, Maya, whose CWM workspace already brings together commerce and engagement data from SAP, customer records from Salesforce and online orders from Shopify. She installs CWM Consumer Intelligence from ChatGPT's app directory, connects it with a read-only workspace key, and asks for a short summary of consumer signals with the source cutoff and a plan for the week. Recorded live in ChatGPT with a demo workspace using sample data. Overview panels are illustrative. Chapters 0:00 Intro: Maya's Monday question 0:18 Her data, already connected 0:36 Step 1 · Install from the app directory 0:46 Step 2 · Connect, read-only 1:04 Step 3 · Ask in plain language 1:15 Step 4 · Signals, with a source cutoff 1:37 Step 5 · A plan for the week 1:52 People stay in control What you'll see • Finding "CWM Consumer Intelligence, by SocialHub.AI" in ChatGPT's app directory • A read-only connection: it only reads existing data, and marketing actions are not supported • Aggregate behavioral signals shown as uncalibrated reference scores, not probabilities • Source, coverage and source cutoff, so you know how fresh the answer is • A short investigation plan for the week, with people reviewing and deciding every action in their own campaign tools Who it's for: existing CWM customers with linked workspace access. Learn more: https://socialhub.ai CWM: https://cwm.socialhub.ai Important: Demo workspace with sample data; scores shown are uncalibrated reference signals, not customer results. The ChatGPT connection is read-only and no marketing actions are executed from ChatGPT. ChatGPT is a separate service from SocialHub.AI. Availability may vary. Stock footage: Pexels (Pexels License). Music: "Wyungamesh" by Eugenio Mininni, Mixkit (Mixkit Stock Music Free License). #ChatGPT #CRM #MarketingAI