Managed connector · ERP
SAP S/4HANA
A managed ERP connector for your SocialHub.AI loyalty program.
The core value of this integration
SAP S/4HANA activity, on the one verified member.
Land SAP sales orders, business partners and product master on the member record through SAP's standard OData services — so the system of record for your enterprise also feeds your loyalty program, without a bespoke middleware build.
What this product is
A quick word on SAP S/4HANA.
SAP S/4HANA is SAP's enterprise resource planning (ERP) suite — the back-office system of record that many large retailers run their sales orders, finance and product master data on.
What data the integration syncs
What flows in, and what it powers.
Sales orders → points
Each sales order earns points on its net order value, following your program rules; the order's processing stage decides when it becomes eligible to earn.
Credit memos / returns → claw-back
A return or credit reverses the points from the order it refers back to.
Business partners → members
SAP customer records are matched to the loyalty member by your own customer ID or email.
Product master → catalog
Product master data flows into the catalog. (In SAP, the list price is held separately, so a price may not come across unless pricing is also connected.)
How the integration works
A managed connector — no code to build.
This is a managed connector you set up in-app under Settings → Data Sources — no engineering project, no custom middleware. Your team enters the connection details, checks it, and previews exactly what would land before anything goes live. It runs on the same governed, secure data pipe as every other source, and every record is matched to the right member — orders that arrive twice are only ever counted once.
Where it stands today
Fixture-validated: built and tested against SAP's public S/4HANA model before you connect, then confirmed live at your first go-live — including how your order-processing stages decide when an order earns.
Related reading
Keep exploring the pages most related to this one.
Behavior Capture
One live, unified profile — served through a governed semantic layer, the single interface the AI reads the business through.
Read more CapabilityProduct Catalog & Industry Models
An AI-ready PIM that flexes to every vertical — serialized luxury items, apparel size matrices, F&B combos — synced from ERP/Shopify and wired to order line items for category-level personalization.
Read more CapabilityShopify
Auto-syncs paid Shopify orders into verified points and a member record, email-matched to in-store receipts, idempotent by order GID.
Read more CapabilityAmazon & TikTok Shop
Bring marketplace buyers into the member graph through verified Amazon and TikTok Shop order capture.
Read more CapabilityReceipts & Orders
Turns a receipt photo or marketplace order number into fraud-checked loyalty points.
Read more CapabilityMembers
One verified, field-encrypted member record fused across every channel into a single behavioral timeline.
Read more