Capture & Engage · Dashboard
Not another dashboard — the next best action, surfaced for you.
Most dashboards report what happened and leave the "so what" to you. Flash reads your real-time scan-to-redemption and loyalty data, finds the weak step, and puts the next move on the same screen — over one verified member, not five disconnected tools.
QR Scans
+12% WoW
Captures
+8% WoW
Capture Rate
+3pt WoW
Redemption
-2% WoW
Coupon issued-to-redeemed is the funnel's weak step. Re-engage the 14-day no-redeem segment with a 48-hour offer.
The problem
Your reports tell you what happened. They never tell you what to do next.
Data in five places
Identity, capture, loyalty and channel metrics scattered across tools — so the full picture lives in nobody's head.
Reporting, not deciding
Charts go up and to the right, but the dashboard never says which lever to pull this week.
Blind spots cost growth
When a funnel step quietly leaks, you find out a quarter later — after the lift is already gone.
How it works
Four boards, real trends, and a funnel that names its own weak step.
Every KPI carries a real week-over-week change and a trend line, computed from real period-over-period data — not mocked. Store managers see only their assigned stores.
Summary
PilotThe headline view — what moved this week, at a glance.
Engage
PilotQR scans, captures, capture rate and the scan-to-coupon funnel.
Loyalty
LoyaltyActive members, redemption, tier pyramid and 8-week retention.
Omnichannel
OmnichannelFull-funnel conversion and channel mix across your stores.
Capture funnel · scan → redeemed
Per-step conversion with automated bottleneck diagnostics — the board names the weak step, it doesn't make you hunt for it.
RULES
Detect the pattern
Built-in rules scan your latest data, then filter out anything repetitive or non-compliant so you only see what matters.
AI · CHECKED
Draft the next action
AI writes the recommendation in plain language; safeguards check it — with a built-in backup if the AI is unavailable.
8-week cohort retention
A real retention curve from your live data — who enrolled vs. who's still active, not a sampled estimate.
North-America store map
A custom North-America map with a bubble sized for each store's activity.
Always current
Numbers refresh hourly, and every scan and capture updates the day's stats right away.
New on the boards
Retention by signup cohort
The Loyalty board draws a retention curve for each signup month, so you can see which cohorts keep purchasing over time. The definition is stated right in the UI: a member counts as churned after 90 days without a purchase, and members who never purchased aren't shown. Cohorts need at least 30 members — smaller ones are disclosed as hidden, not silently dropped.
Below the curves, "What retention correlates with"lists plain-English drivers read from your program's own history — for example, high-value members churning at a fraction of the rate, coupon users, or multi-category shoppers — capped with the caption: "Correlation from this program's own history — not a causal claim."
14-day revenue outlook
The Summary board projects the next 14 days of daily revenue from your own trend and weekly rhythm — computed over the same certified revenue definition the rest of the dashboard uses, so there's one caliber and no second bookkeeping. It shows an honest ± band based on the model's typical daily error, under the caption: "A projection, not a commitment."
It needs about four weeks of sales history to have something real to say — young programs simply don't see the card, rather than seeing a guess.
Deeper RFM, customer-lifetime-value and health-score intelligence lives at the individual-member level — powering the member detail view, not the four boards. We keep that distinction honest so the dashboard stays trustworthy.
Why it's different
Enterprise tools give you a score. Flash gives you the member, the signal, and the move.
Incumbents make you assemble identity, segmentation, analytics and decision-making across separate products. Flash unifies the member as one verified identity — then surfaces the next best action on the same screen instead of in a separate tool.
Typical approach
Reporting dashboards
Show trends and stop there — the decision is left to you.
Flash, by design
An AI panel that recommends the next best action, on the same screen.
Typical approach
Separate decision-making tools
Bolt prediction scoring on as another product to log into.
Flash, by design
The action sits beside the funnel that triggered it — no context-switch, by design.
Typical approach
Fragmented analytics tools
Count the same customer twice across disconnected tools.
Flash, by design
Every board reads over one verified member, unified across store, QR, Shopify and more.
AI & innovation
A next-best-action engine, not a chart with an AI sticker.
The market is moving from dashboards that report to systems that decide. Flash's AI Actions panel genuinely combines built-in rules with AI — the "Decide" step of the retention loop.
Rules find it, AI phrases it
Built-in rules spot the pattern in your real data; AI drafts the recommendation in plain language.
Checked and never repetitive
It won't nag or repeat itself, and safeguards check every recommendation before it reaches you.
Always gives you a next step
If the AI is unavailable, the panel falls back to rule-based recommendations — it always returns a usable next step.
What changes for the business
Less time reading charts, more time pulling the right lever — with the weak step already flagged.
4 boards
Summary, Engage, Loyalty, Omnichannel — tier-gated
Real WoW
week-over-week changes + trend lines from real data
8 weeks
of genuine cohort retention from live data
Rules + AI
next best action, with a rule-based fallback
Real-time KPIs, funnel diagnostics and the next best action on one screen.
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