Enterprise-Grade Security by Design
Security is not an add-on at SocialHub.AI. It is architecture. Every layer of the platform is built with enterprise security, compliance, and data protection as foundational requirements.
Certifications & Compliance
| Certification | Description |
|---|---|
| SOC 2 Type II | Independent audit of security, availability, processing integrity, confidentiality, and privacy controls. |
| ISO 27001 | Information security management system (ISMS) certification — audited security controls for how customer data is protected. |
| GDPR Compliant | Full compliance with EU data protection including data residency and consent management. |
| CCPA Compliant | California Consumer Privacy Act compliance with consumer data rights. |
| Azure SOC Reports | Inherits Microsoft Azure comprehensive security certifications. |
| Data Encryption | AES-256 at rest, TLS 1.3 in transit, customer-managed keys available. |
Compliance, framework by framework
See exactly how we meet each requirement of the standards that matter to you.
Data Security Practices
Encryption
AES-256 encryption at rest, TLS 1.3 in transit. Customer-managed keys available for maximum control.
Data Residency
Choose your data region. Azure data centers in US, EU, and Asia-Pacific ensure compliance with local regulations.
Access Control
Role-based access control (RBAC), enterprise SSO over OpenID Connect and SAML 2.0 (Okta, Entra ID, Google Workspace, or any OIDC/SAML IdP) with SCIM provisioning, TOTP multi-factor authentication, and an append-only audit log.
Incident Response
24/7 security monitoring, automated threat detection, and documented incident response procedures with SLA commitments.
AI & Member Privacy
Before any text leaves the platform for an external AI model, member personal identifiers — email addresses, phone numbers, card-like numbers — are automatically replaced with consistent stand-in codes. This shield is on by default and applied to every AI feature, with no setup required. The same member always maps to the same code, so the AI's reasoning stays coherent — but the code is one-way: real identifiers are never reconstructed in AI output. Today Flash's AI prompts are built from aggregates and campaign data rather than personal records; this shield is the guarantee that holds even as AI features grow.
Tenant Isolation
Each customer's data lives in its own dedicated database schema — per-tenant physical isolation, enforced in production. Queries run with a fail-closed configuration that refuses to fall back to shared data, so a query without a valid tenant schema is rejected rather than silently reading another customer's rows; new organizations get their own schema automatically. Query-layer scoping (organization id on every query, per-org API keys, audit logs) sits underneath as defense-in-depth, and we retain an operational emergency switch that can temporarily revert to it during an incident. This is our own architecture and controls, not a third-party certification.
Questions About Security?
Our security team is available to discuss your compliance requirements.
Contact Security Team