Capture.
Behavior Capture (CDP)
One profile. Every touchpoint. Real time.
SocialHub.AI CDP resolves customer identities across POS, e-commerce, mobile apps, social platforms, and in-store interactions creating a single, actionable profile for every customer in real time.
What goes in, what comes out, what feeds back
Raw touchpoint events — online behavior, clicks, in-store POS swipes.
One live, unified, decision-ready customer profile.
Member actions from node ④ flow back in, making the profile richer every cycle.
The capabilities that make capture real
Behavior Captureisn't one black box — it's a set of governed, production capabilities. Explore each:
Stores & QR Sign-up →
Branded QR codes + a public capture page turn anonymous foot traffic into owned members — no app, no POS swap.
Shopify →
Auto-syncs paid Shopify orders into verified points and a member record, email-matched to in-store receipts, idempotent by order GID.
TikTok Shop & Amazon →
Members self-report a marketplace order, verified via the official channel API + human review, to convert marketplace buyers into owned members.
Receipts & Orders →
Turns a receipt photo (GPT-4o Vision, image-hash dedup) or a marketplace order number into fraud-checked loyalty points.
Members →
One verified, field-encrypted member record fused across every channel into a single behavioral timeline.
Behavior Tracking →
Capture behavior across email, the loyalty portal, your app, and your own site via SDK — fused into one identity-resolved member timeline.
Customer Data Platform, by design
Real-Time Identity Resolution
Deterministic and probabilistic matching across 15+ data sources. Resolve anonymous visitors to known customers with 99.2% accuracy.
900+ Micro-Segments
AI-powered segmentation engine that automatically discovers and maintains behavioral segments from high-value loyalists to churn-risk shoppers.
Event Stream Processing
Process 50,000+ events per second with sub-100ms latency. Every purchase, click, and interaction updates profiles instantly.
Privacy-First Architecture
Built-in consent management, data residency controls, and GDPR/CCPA compliance. SOC 2 Type II certified.
Where it earns its place
Cross-Channel Attribution
Track the complete customer journey from first ad impression to in-store purchase.
Real-Time Personalization
Serve personalized offers the moment a customer enters a store or opens the app.